CONSUP (Continous Support) Support SCHEMA :

Padicon has established CONSUP Services to ensure all client will get necessary support during warranty priod or after established yearly maintenance support.

This will ensure client will get multiyear support from the solution provider with online support.

The schema will be the following plan :

STANDARD CONSUP

• 8*5 days coverage
• 4 Hours Response time (JABOTABEK)
• Online access to the problem reported
• coverage all Indonesia (1st fligth available after 2PM reported)

ADVANCE CONSUP

• 24*7 365 days coverage
• 3 Hours Response time (JABOTABEK)
• Online access to the problem reported
• Speaking Direct to the expert
• coverage all Indonesia (1st fligth available after 2PM reported)

Please contact direct to This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more detail info

HOTLINE CONTACT



INDONESIA Customer  : +62-21-8306646

GLOBAL Customer        :+62-21-8306537